Privacy policy

🔐 Política de Privacidad

Shop Boutique Jewelry
Última actualización: 7 de Junio de 2025

En Shop Boutique Jewelry, respetamos y valoramos la privacidad de cada cliente. Esta política describe cómo recopilamos, utilizamos, protegemos y compartimos la información personal que nos brindas al interactuar con nuestra tienda, ya sea a través de nuestras ubicaciones físicas o en nuestro sitio web.

1. Información que recopilamos

Recopilamos información personal de nuestros clientes con fines comerciales legítimos, incluyendo pero no limitándose a:

Nombre completo

Dirección de envío y facturación

Correo electrónico y número de teléfono

Detalles de pago (a través de plataformas seguras de terceros)

Historial de compras e interacciones en nuestro sitio

2. Uso de la información

La información que recopilamos se utiliza para:

Procesar, gestionar y entregar tus pedidos

Enviarte confirmaciones, actualizaciones y notificaciones relacionadas con tus compras

Ofrecer soporte al cliente y responder consultas

Enviarte ofertas especiales, promociones y novedades si has dado tu consentimiento

Mejorar la experiencia de navegación y compra en nuestra plataforma

3. Protección de datos

Implementamos medidas de seguridad físicas, electrónicas y administrativas para proteger tu información personal. Toda transacción se realiza a través de canales cifrados y servicios de pago seguros.

4. Compartir tu información

No vendemos ni compartimos tu información personal con terceros, salvo cuando sea necesario para:

Procesar pagos (a través de pasarelas seguras)

Gestionar envíos a través de empresas transportistas

Cumplir con obligaciones legales o regulatorias

Mejorar nuestros servicios mediante plataformas de análisis o marketing digital (ej. Meta, Google Analytics)

5. Compras, envíos y devoluciones

Todas las compras están sujetas a nuestras Políticas de Envío, Cambios y Devoluciones, disponibles en nuestra página web.

 

🔐 Privacy Policy

Shop Boutique Jewelry
Last updated: Jun e 7, 2025

At Shop Boutique Jewelry, we respect and value the privacy of every customer. This Privacy Policy explains how we collect, use, protect, and share your personal information when interacting with our brand—whether through our physical store locations or our online platform.

1. Information We Collect

We collect personal information for legitimate business purposes, including but not limited to:

  • Full name

  • Shipping and billing address

  • Email address and phone number

  • Payment details (processed securely through third-party platforms)

  • Purchase history and website interactions

2. How We Use Your Information

The information we collect is used to:

  • Process and fulfill your orders

  • Send you order confirmations, updates, and related communications

  • Provide customer service and respond to inquiries

  • Send promotions, special offers, or updates (if you opt-in)

  • Improve your overall shopping experience and optimize our services

3. Data Protection

We implement physical, electronic, and administrative security measures to protect your personal information. All transactions are processed via encrypted channels and secure payment providers.

4. Sharing Your Information

We do not sell or share your personal information with third parties, except when necessary to:

  • Process payments via secure gateways

  • Ship your orders through selected carriers

  • Fulfill legal or regulatory obligations

  • Improve services through analytics and marketing tools (e.g., Meta, Google Analytics)

5. Orders, Shipping & Returns

All purchases are subject to our Shipping, Exchange & Return Policies as listed on our website. Key points include:

  • Orders are processed within 48 business hours

  • Orders placed after 5:00 PM (AST) are processed the next business Monday

  • Shipping to the U.S. may take up to 7 business days; Puerto Rico: 3–4 business days

  • We are not responsible for delays due to weather, carrier issues, or external events

  • No refunds are issued. Exchanges or store credit may be offered under specific conditions

6. Product Warranty

Some jewelry pieces are covered by brand warranties ranging from 6 months to 2 years, covering manufacturing defects.
Warranty does not cover: damage from misuse, chemicals, drops, normal wear, or accidents.

7. Your Rights

You have the right to access, correct, or request the deletion of your personal data. You may do so by contacting us at boutiquesjewelry@gmail.com.
You may also unsubscribe from promotional emails at any time using the link provided in each email.

8. Minors

We do not knowingly collect personal data from minors without verified parental or guardian consent. If you are under the age of majority, please do not provide personal information without supervision.

9. Cookies & Digital Tools

We use cookies and similar technologies to personalize your experience, analyze traffic, and enhance our services. You can manage cookie preferences through your browser settings.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page along with the updated date.

11. Contact Us

If you have any questions about this policy, your personal data, or your privacy rights, you may contact us at:

📧 boutiquesjewelry@gmail.com
📍 Or visit us at either of our two physical store locations.